Whether you are building a Leadership Team or teaching a new skill or standard – The 5 STAR Toolbox is designed to accomplish the task.

As we create a customized training program to meet your specific needs, we will employ one or all of these tools to ensure it is a perfect fit to meet your needs and accomplish your goals.

There is nothing like bringing in an expert to inspire change. 5 STAR Concepts' professional training team does this better than anyone! Our customized workshops are designed to provide a fun yet thought provoking experience that creates jaw-dropping results. We guarantee your associates will walk away feeling energized and inspired and ready to make great things happen!

Distance Learning has become a very effective and efficient way to communicate a message to your people. It becomes even more powerful when coupled with other items in the toolbox.

5 STAR Concepts can create powerful Distance Learning tools incorporating our Continuous Cycle of Learning methodologies that are proven to give you the results you desire.

eLearning can be a powerful tool to communicate and provide on-going support to your associates. Whether it's a new company standard or a comprehensive training program, 5 STAR Concepts builds engaging interactive eLearning tools that create unique and individual learning experiences.
Customized eLearning tools can be hosted on your Learning Management System (LMS) or ours.

Mystery Shopping grants you insights to your customer's experience. These insights provide tools to train and coach your associates.

5 STAR Concepts offers a variety of shopping services that are designed to provide an accurate review of current service and sales deliverables from your associates.

5 STAR's Mystery Shopping gives you a first-person look at your current level of service from your customer's perspective . This is an undeniably powerful tool that can provide insight (so to speak ) on how to train or retrain and coach your team.

We offer a variety of shopping services that are specifically designed to prove an accurate , and sometimes brutally honest , review of service and sales , deliverables from your associates.

Whether in-person or over the phone ; a comprehesive report or a recorded call ; a skill-based shop or an integrity shop ; we have a full menu of resouces and technologies to match any situation . You receive "trenches to training " assessment to re-establish your business objetives and make necessary changes to perform beyond your competition.